Frequently Asked Questions

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*NO REFUNDS FOR UNPICKED UP ONLINE ORDERS*

 IF QUOTE TIMES ARE LONG COMING INTO THE SHOP & ORDERING IS ALWAYS FASTER!

-Why is the order wait time so long?

We have A LOT of online orders & have to limit the number of orders we accept per hour. ONLINE quote times DO NOT reflect the wait time for IN PERSON ordering.

-Why can’t I preorder for a future date? 

Our menu changes daily so orders will only be available same day during business hours. 

Next day pre-ordering will be available after we close around 3pm

-Can I skip the line to pick up my order?

Yes! If it is your scheduled pickup time or received a text that your order is ready skip the line and come to the left side of the counter and let someone know your name.

*No refunds for online orders not picked up*

NOPE! What makes a bagel along with boiling is its chewy consistency. Which can only be achieved with high gluten flour. So our bagels are gluten full! 

Yes! All of our base dough is completely vegan/dairy free. 

Only our specialty bagels that have cheese as well as our pretzel bagels are NOT vegan. 

Allergies: tree nuts/peanut butter/soy are present in the kitchen 

Our bagels are always rotating! We have a rough schedule for specialty bagels but it's always changing with our mood. Best way is to check the current menu on our online ordering site here!

Email us for inquiries/ordering about catering at sidedoorbagel@gmail.com

If you are only needing less than 4 dozen bagels & cream cheese simply online order or come in person! 

No need to email us about orders with only bagels & cream cheese! 

*We do not deliver catering orders. Pickup catering orders at the shop during regular business hours only*

We have free street parking in front and beside the shop (10th & Dorman St)

As well as a small lot behind the building.

We are a grab-n-go bagel shop! We do not have any indoor dining available.

We do NOT have a phone at the shop. The best way to contact us is email at sidedoorbagel@gmail.com